Welcome to Beauty360.co.ke

These terms and conditions outline the rules and regulations for the use of Beauty360.co.ke's website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Beauty360.co.ke's website if you do not accept all of the terms and conditions stated on this page.

1. Definitions

• Website: Refers to Beauty360.co.ke.
• User: Any person or entity using or accessing the website.
• We/Us/Our: Refers to Beauty360.co.ke.
• Products: Refers to all beauty products available for purchase on the website.

2. User Obligations

• Eligibility: Users must be at least 18 years old to purchase products from our website.
• Account Information: Users must provide accurate and current information during the account registration process. Users are responsible for maintaining the confidentiality of their account and password.

3. Product Information and Pricing

• Accuracy: We strive to ensure that all product descriptions and prices are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
• Pricing: All prices are listed in Kenyan Shillings (KES) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time.

4. Orders and Payment

• Order Acceptance: Once you place an order, you will receive an order confirmation email. This email does not signify our acceptance of your order. We reserve the right to accept or decline your order at any time.
• Payment: Payment is due at the time of order. We accept various payment methods, including mobile payments (Mpesa), credit/debit cards, and cash on delivery (within Nairobi).

5. Shipping and Delivery

• Delivery Time: Orders are typically delivered within 48 hours within Nairobi. Delivery times may vary based on location and availability.
• Shipping Charges: Any applicable shipping charges will be displayed at checkout.
• Risk of Loss: Risk of loss and title for products pass to you upon delivery.

6. Returns and Refunds

• Return Policy: We accept returns of unopened and unused products within 7 days of delivery. To initiate a return, contact our customer service team.
• Refunds: Refunds will be issued to the original payment method within 14 days of receiving the returned product.

7. User Conduct

• Prohibited Activities: Users are prohibited from:
  • Using the website for any unlawful purpose.
  • Attempting to gain unauthorized access to any portion of the website.
  • Engaging in any activity that interferes with the website's performance or security.
• Content Ownership: All content on the website, including text, images, and logos, is the property of Beauty360.co.ke or its licensors and is protected by intellectual property laws.

8. Limitation of Liability

• Disclaimer: Beauty360.co.ke is provided on an "as is" and "as available" basis. We do not warrant that the website will be uninterrupted or error-free.
• Liability: To the fullest extent permitted by law, Beauty360.co.ke shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of the website or products purchased.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Kenya. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

10. Changes to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and it is your responsibility to review these terms periodically.

11. Contact Information

For any questions or concerns about these terms and conditions, please contact us at:

• Email: support@beauty360.co.ke
• Phone: +254 757 388874